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The Guilford House

Nursing facility specializing in comprehensive short-term rehabilitation services.

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cal

Continue your fine work, P & AD

April 11, 2014 By cal

Dear Cal,

Your warmth and kindness meant so much. You added so much to my stay at The Guilford House. You are truly a great and loving example to your employees and you have a “big heart.” May God continue to bless you! Mom says “hello” and tells the M&M story the root beer float to everyone.

Continue your fine work, Patty & Anna D.

Filed Under: Ownership / Staff, Spirit / Humor / Resort

Thank you once again, B & CH

April 11, 2014 By cal

Dear Cal,

The Guilford House was so much more than what we expected for a rehabilitation center. The food was like going to a high class restaurant. Even though everything was done for all the patients, allowing the spouse to share the meal with them was in mind. Cal your personality was so much appreciated. You made everyone feel so close to home as possible under the circumstances. The staff was great right from the top, down to the aids who played the most important part in making the patients comfortable. The Guilford House will be highly recommended by us to anyone who may find themselves in the situation where they need a facility such as yours. Thanks to The Guilford House for making a bad situation a little bit better.

Thank you once again, Bob & Connie H.

Filed Under: Food / Dietary, Hospitality, Ownership / Staff

Carol H.

April 11, 2014 By cal

Dear Cal,

I wanted to tell you how very impressed I was with The Guilford House, your exceptional employees, kind and caring. I was also impressed with you and your wife and Richard constantly there, working. I thank you too for my daily paper, a great touch. Keep up the good work and may you continue to be successful. My love to everyone involved.

Carol H.

Filed Under: Hospitality, Ownership / Staff

Sincerely, A&CP

December 10, 2013 By cal

To Everyone who works for the Guilford House, You took me in when I was down and out. Everyone in their own way ministered to me, my husband and visitors. It was all of the little things that made it possible to return home. C and I are so thankful for each of you for your care.

Sincerely, A&CP

P.S. Please split up these goodies among everyone.

Filed Under: Overall Care, Ownership / Staff

From PCM

December 10, 2013 By cal

The Guilford House is a model of what all other Rehab/Skilled Nursing facilities should strive to be. It is, by far, the best on the Shoreline. This is a private husband and wife owned facility and everything is top notch–the staff, the decor, the food and the physical facility itself. The level of care from the CNAs, RNs, PT, OT, and onsite physicians is unsurpassed. This place is where all families should begin their search if rehab or skilled nursing is needed. If I could rate it ten stars, I would.

PCM

Filed Under: Facility, Food / Dietary, Ownership / Staff, Physical Therapy / Rehabilitation

Warmest Regards, CB

December 10, 2013 By cal

Dear Cal and Patty:

I want to write and thank you on behalf of the entire B Family for your outstanding rehabilitation facility and clinical team. The staff at every level exceeded our expectations , the customer service was just remarkable… on par with the “Ritz Carlton”…. It was a Guest experience with a Clinical focus. Our mother is progressing with her home care program and has recently gone back to the dining room and has begun to sing your praises with her friends here at Chester Village West.

I know for a fact that they are impressed, since I was stopped in the hallway the other afternoon and told that, based on my mother’s recommendation; they had already moved their sister to the Guilford House. I will stop by next week to pick up the outstanding items from Mom’s room. Enclosed please find the balance on her private room and a check for the staff Holiday Celebration as a token of our mother’s appreciation for an incredible firsthand experience of your service.

In closing we certainly hope she will not need additional inpatient services… but you can count on her returning to the Guilford house should the need arise. We are wishing you and your family along with your outstanding team a joyful healthy Holiday Season.

Warmest Regards, CB

Filed Under: Hospitality, Overall Care

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The Guilford House
109 West Lake Avenue
Guilford, CT 06437
(203) 488-9142
Nathan Moffie
HR@theguilfordhouse.com

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